Richard Hall Community Health and Wellness Center

40 hours per week

Position Summary

Under the supervision of the Clinical Supervisor, the Assisted Outpatient Treatment Services (AOTS) Case Manager engages the clients on involuntary outpatient commitment status through the court, toward acceptance of mental health challenges and acceptance of clinical services in a trauma-informed, wellness and recovery, person-centered approach and assists with stabilization in the community.  This position exists to provide support to clients as they navigate their involuntary commitment process.

Essential Functions 

• Conduct initial intake assessments, individual case management sessions, family meetings and facilitate psychoeducational groups, monitor recovery progress for the court.
• Maintain awareness of the practical and clinical status of each client so that individual needs are addressed; Using sound clinical judgement in crisis; Making referrals when appropriate.
• Engage clients through outreach strategies utilizing skills that build rapport, boundaries, and ensure safety.
• Documents all clinical activity and correspondence in accordance with Center policy, state regulations, and Joint Commission standards.
• Engage in trainings and activities, including but not limited to in-house training and statewide initiative, for professional growth and quality service provision to clients.
• Advocate for the client as needed for the necessary services or benefits.
• Transport clients to appointments within the community as related to the service plan.
• Participates in team meetings and supervision, provides rotating 24 hour on call weekends.
• May be asked to maintain data for Performance Improvement and DMHAS reporting.
• Performs other related duties as assigned.

Essential Qualifications

• Bachelor’s Degree in Social Work, Psychology, Counseling or related field from an accredited college or university with a minimum of three years of experience in working with individuals with severe and persistent mental illness on an intensive mental health case management team, or in an Acute Care setting (Partial Hospital Program, Acute Care Hospital, Psychiatric Screening Center).
• Must possess a valid NJ driver’s license in good standing.
• Has experience in working across cultures.
• Skill in the operation of office equipment, including but not limited to computers, printers, copiers, calculators, and other job specific equipment.
• Ability to work collaboratively and build relationships with colleagues, coworkers, vendors, contractors, and the public.
• Ability to accurately prepare and maintain files, records, reports, and logs.
• Skill in using computer applications including electronic health record, spreadsheets, databases, and word processing software.
• Ability to identify and maintain confidential information.
• Ability to comprehend, express and exchange information in English over the phone, in person, in writing or through other communication or electronic devices.

 Preferred Qualifications 

• Bilingual ability (English/Spanish)
• Familiarity with symptoms and evidence-based treatments of major psychiatric diagnosis.
• Familiarity with the psychiatric medication prescribed to the program’s target population.
• Knowledge of Wellness and Recovery Principles, Person Centered Care, Trauma Informed Care, and Integrated Healthcare.